At CSR, we strongly believe that our people is the strength of the Company and nothing can be achieved without their commitment and energy. People are indeed our most important asset. Our People is one of the key pillars in our Company’s success
We value our employees, and we are committed to take care of them, physically and mentally from the first day they are with us by providing a conducive working environment with series of engaging activities.
The Company’s essential objectives for employee engagement activities are to create a high-performing and involved team by implementing employee engagement plan to:
CSR Employee Engagement Program has been established through the following five core areas:
“Happy Employees, Happy Customers” – high employee engagement will lead to excellent customer service which will bring positive and powerful impact to the Company. When employees feel their contributions are valued and recognized, it will create a positive impact on the overall productivity.
We invest heavily on their learning and development. It is on this foundation that we have designed our L&D pledge, which is divided into three missions:
From the moment a new employee joins us, they will have a personal development plan tailored to their individual needs and ambitions. Incorporating a powerful combination of technical training, coaching and mentoring, and skill-building programs.
We also have Emerging Leaders Program to identify our people with leadership potential, prepare and helping them realise their true capabilities by building their competencies. Their journey will be through self-awareness, communication skills, leadership and change management. In facing the uncertain challenges in future, we will start to prepare our people by implementing cross function on-job training.